Terms & Conditions

These website terms are provided by Home Pro Group, the legal business operating the Home Pro Group, Construction, Electrical, Plumbing, and HVAC websites and their connected online features.

• Home Pro Group — homeprosocal.com
• Home Pro Construction — construction.homeprosocal.com
• Home Pro Electrical — electrical.homeprosocal.com
• Home Pro Plumbing — plumbing.homeprosocal.com
• Home Pro HVAC — hvac.homeprosocal.com

By using a website, you agree to these website terms to the extent enforceable under applicable law. If you disagree, please stop using the website. These terms do not replace any separate signed project contract, employment agreement, required consumer disclosure, or rights that cannot lawfully be waived.

Service descriptions, planning ranges, interactive illustrations, images, and suggested finishes are general information. Illustrations are not construction drawings, engineering advice, or instructions for electrical, plumbing, heating, or structural work. Clearly labeled sample reviews are design examples and are not actual customer testimonials. Photographs or concepts do not guarantee the same outcome in another home.

Service availability, suitability, pricing, materials, permits, site conditions, and scheduling must be confirmed for your project. A planning range is not a binding quote. Only an expressly identified fixed-price offer with a defined scope should be treated as such, subject to its stated conditions. We may correct website errors and update offerings. No website content represents an unconfirmed license, certification, emergency coverage, or guaranteed response time.

Sending a message, using the kitchen explorer, requesting an estimate, or booking a consultation does not by itself authorize construction or create a contract for project work. The applicable written proposal and agreement should identify the contracting business, work, price, allowances, exclusions, materials, payment terms, permits, scheduling, change orders, and applicable warranties and cancellation rights. Review them before authorizing work. These website terms do not override mandatory California home improvement protections or modify a signed project agreement.

A callback preference is a request, not a confirmed appointment. A confirmed online slot reserves the consultation described in its confirmation, not a guaranteed work start date. Contact us promptly if you need to change or cancel. Appointment availability and assigned team members may change; we will work with you to arrange next steps. No cancellation fee is created by these website terms.

Chat messages and contact details may be saved to customer and project records and sent to relevant staff through notifications. We may contact you about your request using the method you select or another method you provide when appropriate. Estimated reply or callback times are not guarantees. Automated acknowledgments are not a technician’s assessment or approval of work.

The websites, live chat, and consultation forms are not emergency dispatch services and may not be continuously monitored. For an immediate danger, call 911 or the appropriate utility emergency line. Do not rely on a chat response before addressing a gas smell, exposed electrical hazard, fire, or another unsafe condition through the proper emergency service. Do not attempt hazardous work based on an interactive illustration or general website information.

Use accurate contact details and protect your login credentials. You are responsible for activity you authorize through your account; tell us promptly if you suspect unauthorized access. Submit photos, messages, documents, and other material only when you have the right to do so. Do not submit unlawful content, malicious files, another person’s confidential information without permission, or material that violates others’ rights.

You retain rights in the content you submit. You allow Home Pro and providers acting on our behalf to store, display to relevant participants, and use that content as reasonably necessary to respond, manage the requested service or application, and maintain records. This does not grant permission to publish your private project photos or testimonial for marketing without appropriate permission.

Do not attempt unauthorized access, interfere with the websites or other users, impersonate someone, send spam, extract private records, or bypass access controls. Home Pro branding, site design, text, illustrations, and other materials are owned by Home Pro or used with permission unless stated otherwise. You may use the website for personal service inquiries; commercial reproduction or misuse of its materials requires permission. We may restrict abusive or unlawful use while respecting applicable rights.

Customer portal information and approvals relate to the project and revision presented. Review documents carefully and contact the team about errors; these website terms do not make an informal portal action a substitute for a legally required contract or change order. Job applications express interest and do not guarantee an interview, position, or offer. Any employment terms will be provided separately.

Our Privacy Policy describes how we handle website information. Third-party sites, maps, review platforms, and other external services have their own terms and privacy practices. We do not control their content or availability.

We work to keep the websites useful and accurate, but online features may be interrupted or contain errors. To the extent allowed by law, website information is provided as available without a guarantee that every feature will be uninterrupted or error-free. This does not disclaim warranties in a signed service agreement or responsibilities that cannot lawfully be excluded. Nothing in these terms limits liability for fraud, willful misconduct, gross negligence, or other liability that applicable law does not permit us to limit, or removes mandatory consumer rights.

Please contact homeprogroup1@gmail.com or 424-786-4750 about a website issue so we can try to resolve it. California law governs these website terms to the extent permitted, without depriving you of mandatory protections that otherwise apply. These terms do not impose mandatory arbitration or waive class actions, jury trials, or statutory cancellation rights. We may update these terms by posting the revised version and date. Changes apply prospectively and do not alter a signed project agreement without the required agreement of the parties.

Home Pro Group service updates include non-promotional appointment confirmations and reminders, scheduling changes, technician arrival notifications, project updates, and two-way customer support by SMS or MMS. Sign up voluntarily at our text updates form. Consent is not a condition of purchase. Message frequency varies based on your requests, appointments, and project activity. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also email admin@homeprosocal.com or call 424-786-4750 for help or to withdraw consent. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed; texting is not an emergency service. See our Privacy Policy.